Quick Hit News

  • At NASCIO 2025, state CIOs emphasized the need to modernize public procurement with smarter, faster, and more collaborative approaches. Texas CIO Amanda Crawford highlighted the problem of 30-day vendor quotes expiring before approvals, while Washington CIO Bill Kehoe urged broader use of master contracts to streamline purchasing. Read →

  • Universities are using data and digital platforms to modernize parking

    management and improve efficiency. Schools like Mississippi State and Texas A&M now rely on automated systems to track occupancy, manage permits,

    and analyze usage patterns. These tools help reduce congestion, optimize pricing, and turn parking data into insights for better campus planning. Read 

  • Bill Smith, the CIO of Alaska, announced the stateʼs myAlaska platform, which has been live since 2010, is now being enhanced with a mobile app that gives residents access to about 50 state services. The upgrade includes strong security features like multifactor authentication and identity verification, highlighting how digital service delivery must pair convenience with trust. Read →

Community Spotlight 

Sarah Wilson, City of Muskegon Treasurer: Where Every Dollar Goes and Why It  Matters

Local government isnʼt built for profit. Itʼs built for service. Thatʼs the lens Sarah Wilson brings to the treasurerʼs office, where every dollar collected funds essential services. After a start in private-sector finance, Wilson found mission and meaning in public service: forecasting revenue, stewarding taxpayer funds, and helping residents understand how the system works.

Inside City Hall, her team of six runs nonstop water and sewer billing cycles and manages property tax collection, then disburses most of those dollars to schools, the county, libraries, and other taxing entities. The treasurerʼs job isnʼt to keep money; itʼs to move it, accurately, transparently, and on time. Forecasting is the hard part. Rapid growth, tax abatements, and incentives all change what the city can actually spend. Wilson models those impacts so departments can plan services without guesswork.

Governance is guided by state law. The General Property Tax Act and other statutes shape nearly every step, so Wilson leans on statewide peers and counsel to interpret rules and stay compliant. Sheʼs active in the Michigan Municipal Treasurers Association, which trains new treasurers, advocates in Lansing, and shares playbooks across big cities and tiny townships alike.

At the counter, the work is human. Residents come with confusion or frustration about bills and rising costs. Wilsonʼs approach is empathy first and education always, explaining taxable vs. assessed value, why a charge looks the way it does, and where to find help if someone is struggling. Not everyone leaves happy, but they all leave informed.

Looking ahead, Muskegonʼs skyline is changing. New buildings and businesses are rising, many under long-horizon abatements. The real payoff comes when those abatements end, and stable tax revenue expands the cityʼs ability to deliver the services residents want. Until then, Wilsonʼs blueprint is simple. Forecast carefully, comply rigorously, explain clearly, and keep the money moving where itʼs needed most.

Resources & Events

📅 Illinois Digital Government Summit 2025 (Springfield, IL - November 13, 2025)

Public sector leaders and technologists will gather to explore AI, cybersecurity, and digital transformation strategies. The summit features sessions on agentic AI, data governance, and accessibility, with keynote speaker Jessica O. Matthews sharing insights on innovation through adversity.

📅 Industry Insider California Member Briefing 2025 (Sacramento, CA - November 14, 2025)

California government and industry members will convene for a strategic briefing featuring the California Department of Corrections & Rehabilitation. The session will explore procurement priorities, digital modernization, and partnership opportunities across state agencies.

📊 Report Spotlight: How Next-Gen Technology is Shaping the Future of Public Safety (Verizon Frontline)

This paper explores how public safety agencies are deploying field-tested innovations like satellite-enabled mobile kits, drone photogrammetry, and network slicing. It highlights real-world use cases, from desert relay races to hurricane zones. It emphasizes the importance of collaborative tech development with first responders to ensure readiness, resilience, and rapid deployment.

Insight of the Week

A new EY survey finds 90% of CISOs optimistic about AIʼs potential to transform cybersecurity strategies. Yet 66% of CISOs also believe their organizations underestimate AI-related threats. The report highlights how agentic AI, deepfake phishing, and adaptive malware are reshaping the cyber threat landscape and urges companies to pair AI tools with strong governance, human oversight, and secure deployment frameworks to stay ahead. These threats can have a more significant impact on AI deployment within public organizations, where the repercussions are much higher.

For the Commute

Coming to a city near you: AI-powered government (POLITICO Tech)

Host Steven Overly talks with James Anderson (Bloomberg Philanthropies) about how U.S. cities are actually deploying AI, plus the real-world hurdles mayors are running into as they scale pilots. With city halls chronically under-resourced and most funds locked to specific programs, AI projects must squeeze into already tight, earmarked budgets.

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